Who is Rob Maille and what is [RM]?

Senior customer experience executive with strong background in digital strategy and transformation.

In a fast-paced digital economy with new technology, competition, and globalization, Rob Maille brings order from chaos and helps businesses thrive. He is a well-respected industry veteran who has advised senior executives and entrepreneurs – from startups to billion-dollar global companies – to deliver long term sustainable success by creating customer centric organizations that are positioned for growth.


The key to this strategy is using Rob’s Six Pillar process.  The Six Pillars is a process where a blueprint for growth is created and then using that blueprint to increase their revenue by the factor of 10. The combination of creating a commerce ecosystem, a customer centric organization and an overall synergy within the organization has created a perfect foundation for business growth that makes 10x possible.


Currently, Rob Maille is the Founder and Head Sherpa at [RM] and is currently working with Retail, Financial Services and Start-ups guiding them through a digital transformation of their business.

Learn more about Rob